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Testimonials from my clients


View Testimonial from Clients of Susan Archer

“Susan and Michael were so great in helping us find and purchase our first home, we went right back to them when we were ready to sell that home and purchase another.  Susan is the best at getting the deal closed, and we always felt well represented.  As a matter of fact, our first home sold in less than 48 hours, and we closed on the second in three weeks!  Another benefit….they’ve become good friends in the process.”   -Karen and Charles Grogan

 

“Susan helped our family simultaneously sell and purchase a home. At the time our children were only 6 months and 4 years old, and we were fairly inexperienced about dealing with real estate.  We could not have imagined going through the process with anyone but Susan. She supported us every step of the way, explaining each decision and giving us options. She was also very flexible about our children, even changing a diaper while we signed papers! We would not hesitate to use Susan again for our next real estate transaction.”   -Seana Wagner

 

“Susan was our agent for selling our home and buying a new one in Napa at the same time. She was very professional, friendly and calm under pressure. She also had great follow through, even a few months after both sales were finalized.  Thank you, Susan.”    -Rich and Sylvie Spediacci.

 

"I highly recommend Archer Real Estate Group.  Susan and her team have provided me with the highest quality, most comprehensive level of service possible.  She is a knowledgeable, efficient professional who excels at coordinating every step of the real estate transaction with other professionals in order to facilitate a smooth, successful transaction for her clients.  She has consistently gone out of her way to help me find the best properties to achieve my investment goals.”  -Kristina B.

 

“Susan and Michael Archer are amazing reactors. They are the best example of reactors who fulfill their responsibility to the customer with the utmost care. They consistently went the extra mile for us...

We bought a rental property and a vacant lot. Both of these properties had some "red flag" issues but in many ways were perfect for us. Susan spent countless hours at the county offices, meeting with various personnel to clarify some of the issues. They both spent many more hours meeting with septic inspectors, civil engineers, and contractors to determine if the parcel could be built upon...

I've bought and sold many homes and building parcels over the past 30 years and have worked with numerous real estate agents. I have never found anyone as conscientious and dedicated as Michael and Susan Archer. They are wonderful.”   -Victoria O’Donnell

 

“My wife and I have worked with Susan on the purchase and sale of four different homes in the Napa area.  On each of the transactions Susan has proven herself to be a superior real estate agent.  Each time she was able to negotiate the best price for us in the shortest period of time.  Her knowledge of market, negotiating skills, use of technology, and integrity have gained our respect and the respect of other real estate agents which really helps in getting the deal closed to everyone's satisfaction.  Patty and I can't recommend her highly enough, we'd never consider using another agent.”  -Bill and Patty Brunetti

 

“It’s been one year since we moved into the home you so patiently helped us find in Napa and we couldn’t let this anniversary pass by without telling you how much we love it.  We truly appreciate everything you did to help us find it.  Being 3,000 miles away when the process started we expected it to be a challenge but you made it so easy.  The great communication throughout the process helped us stay calm and we always knew you had our best interest at heart.  And now you are providing that same experience for our friend Laura.  We know she is in good hands.  Thanks again for everything you did.”   -Karen and Bill Wetzel

 

“When our mother died my sister and I needed to sell her condo. Her lawyer suggested three brokers to us. After interviewing them we chose Susan. Neither of us lived in the area so we needed someone with energy, integrity, intelligence and judgement willing to take on the refurbishment and staging project needed to sell the place, someone we felt we could trust to do the job conscientiously while we were far away. We entrusted the task to Susan Archer.  Best decision we ever made. She did an outstanding job that got the unit sold very quickly at an excellent price.  She handled contractors, consignment furniture sellers, the HOA, appliance purchases, painting, power washing, rug cleaning, deciding what to do, when. She wasn't just a real estate agent. She served as our concierge, too. If it were possible I would have her be my agent for every real estate deal I ever do.”   -Mike Chapman

 

“Susan worked with us on the sale of our historic property in downtown Napa…it was a complicated and time consuming process but she was there every step of the way with prompt and clear communication. Once we were in contract Susan was also very proactive assuring the buyer had a thorough understanding of the property which was critical to a timely closing”  -Matt & Polly Stone

 

“I recently had to sell my Dad's home in Napa and listed it with Susan Archer.  She guided me through the entire process and we actually had 11 offers in 2 days.  She consistently called and e-mailed me with any updates.  I never had to wonder what was going on.  The title company she suggested was great as well and the whole transaction could not have gone smoother, which I really appreciated, given that that circumstances under which I had to sell were not pleasant...

She also accompanied me to the signing of the numerous papers at the title company, which I did not expect, but was certainly impressed that she was there...

In summary, not only is Susan very knowledgeable about real estate in general, she is a joy to work with.  She has a great personality and is fun to work with.”   -Yvonne Pond

 



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